Palmas Life Refund Policy

Welcome to Palmas Life's refund policy! We’re committed to ensuring you’re satisfied with your purchase. Below, you’ll find all the details about our returns process and refund guidelines.

Returns

  • You have the right to return your order within 14 days of receipt.
  • To arrange a return, please contact our customer service team at hello@palmas.life within this period.
  • Return shipping costs are the responsibility of the customer, unless the item is defective.
  • If the item is found to be defective, we will refund the shipping costs for its return.

Refunds

  • Once we receive and inspect the returned products, we aim to process your refund within 5 business days.
  • The refund will be issued to the original payment method used for the purchase.

Return Conditions

  • Items must be returned in their original packaging with all accessories included.
  • Products must be unused and in the condition they were received.
  • Please ensure returns are packaged securely to prevent damage during transit.

Responsibility

  • Palmas Life is not responsible for delays or damage occurring during the transit of returned items.
  • We recommend inspecting your package within 24 hours of receipt and contacting us immediately if any issues arise.

Contact

If you have any questions about our refund policy, please reach out to us at hello@palmas.life. We’ll be happy to assist you as quickly as possible.

Hey there,

I get it. Summer is way too short, and the rest of the year feels like one long wait for the sun to return. Here in the UK, it rains more than I’d like to admit, shops toss out a few summer clothes for a fleeting moment, but it’s never quite what you’re craving, nothing like the endless, vibrant choices you’d find in places where summer stretches out long and bold. That’s exactly why I started Palmas.

We’re not about highest quality fabrics or lightning-fast shipping (honestly, we’re still figuring that stuff out). What we’re here for is that summer spark, the kind that lights you up with every story we share. Our clothes? They’re your pass to that world, bright, easy, and made for the life you wish you were living right now.

And we’re just warming up. Think bigger summer moments, gatherings that feel like magic, connections with places and voices that vibe with us, and more ways to keep that sunny spirit alive. Palmas Life isn’t just clothes, it’s your ticket to feeling summer, every day. Join us, and let’s see where this story takes us.

I`m Shtepan and welcome to Palmas.